Work-life benefits

Education reimbursement

At Gen, we recognise that forward-looking learning, development, and education build upon individual strengths to help foster an innovative team and a culture of continued enlightenment. We also recognise that the responsibility for growth and development lies jointly with you and Gen.

How it works

Gen offer reimbursement up to €6,000 per year for college entrance exams, exam preparation courses, and job-related courses leading to a degree, including AA, AS, BA, BS, MBA, diploma, graduate diploma, or doctorate, from an accredited college or university. The course work must directly relate to your career development within Gen.

Gen also offer reimbursement for nondegree programmes such as certifications and skills-based courses, provided the certification aligns with your individual development plan shared with your people leader. This includes refresher courses and courses to achieve your career goals, to meet local or regional legal requirements, and, where applicable, to align with your contract.

For details on how to apply for reimbursement, visit the education reimbursement page on Gen Central.

Cycle to Work Scheme

The Cycle to Work Scheme, which is approved by the revenue commissioners, allows you to purchase a new bicycle and related safety equipment from gross salary, resulting in reduced tax, PRSI, and income levies. You can save between 29.5% and 49.5% of the cost of a bicycle.

You can avail of this scheme only once in a four-year period. The tax-exempt benefit in kind (BIK) is limited to €1,250 for a normal bike and €1,500 for an electric bike.

How it works

Visit Tax Free Bicycles to find the nearest participating cycle shop where you can obtain a quote for the bike or accessories you want.

Register and submit the quote on the Tax Free Bicycles website:

  • Select Create account in the upper right.
  • Complete the registration form, using company pincode SYMR2W.
  • Click the Register button.

Once you have successfully completed the registration, you should receive an email to your Gen email address requesting that you activate your account.

When your account is activated, you will receive an additional email with a link to log in to the website with your new username and password.

  • Click the Submit a Quotation button on the right column.
  • Enter the details of each item on the quote that you received from the cycle shop (the quote number is required to complete this step). The total on the quote should match the total on the screen.
  • Click Submit. Your submitted quote will route to HR for approval.

You will then need to log on to the MyBenefits page to sign up for the Cycle to Work Scheme.

  • Access MyBenefits (or through MyApps).
  • Select the option for Cycle to Work.
  • Submit the invoice number on the invoice you received from the bike shop, along with the amount on the invoice.
  • Click Submit to register on the system.

Once you follow the guidelines above, you will receive your voucher. You can then collect your bike from your chosen cycle shop.

The deduction will be made in full from your salary in the next payroll run. This benefit will not affect ESPP deductions or bonus calculations.

Learn more about the scheme on the Tax Free Bicycles website.

Taxsaver scheme

Through the Taxsaver scheme, Gen will purchase your monthly or annual train, Luas, or bus Leap Cards—tax free. 

You can calculate your tax savings with the Leap Card savings calculator.

How to purchase a monthly Taxsaver Leap Card

  • Access MyBenefits (or through MyApps).
  • Upload a passport-sized photograph for your ID card.
  • Provide the relevant information by the deadline quoted on MyBenefits.

Once you receive your monthly Taxsaver Leap Card, register it on the Leap Card website. The card is for your own use only.

How to purchase an annual Taxsaver Leap Card

  • Access MyBenefits (or through MyApps).
  • Upload a passport-sized photograph for your ID card.
  • Provide the relevant information by the deadline quoted on MyBenefits.
  • Select your repayment option to pay back the cost of the annual ticket, from one month to 12 months at a time.

Once you receive your annual Taxsaver Leap Card, register it on the Leap Card website. The card is for your own use only.

If you wish, you can change to a monthly card once your annual card expires.

If you leave Gen midyear, you must pay the outstanding Leap Card balance in your final pay. The card remains yours to use until its expiry date. We are unable to provide refunds. 

How to order a replacement card

To request a replacement for a lost or stolen Leap Card, log in to the Leap Card website and select the Refund or Replace option. Follow the instructions to request a replacement (not a refund). Allow five working days for a replacement to be issued.

If you have not registered your card and do not know your card number, call Leap Card at 1850 824 824 and they will endeavour to help identify your number so you can register and request a replacement.

Rail customers can avail of a temporary rail ticket for travel whilst waiting on their replacement ticket. Call at the Taxsaver office, Connolly Station (black door at the corner of Amien Street and Sherriff Street), with a letter on company-headed paper and a €15 temporary replacement fee.

Business travel insurance

If you travel abroad on company business, you’re covered if something happens. Business travel insurance is provided at no cost to you.


All team members who work at least 20 hours per week receive business travel insurance. Eligible dependants travelling with you are also covered.


The business travel policy is administered by Chubb, and emergency assistance is coordinated by International SOS (ISOS).

Medical and prescription drug expenses: Medical care, including emergency evacuation or repatriation, is covered. Drugs that require a doctor’s prescription are also covered.

Lost baggage: If your baggage is lost, you’ll be reimbursed up to US$3,000 per trip.

Trip cancellation: If you need to cancel a trip due to illness, injury, the death of a covered family member, or an emergency at home, Chubb will reimburse you up to US$2,000 for the cost of your travel back home.

Accidental death and dismemberment: If you die or are seriously injured during a trip, Chubb will provide a benefit equal to 3 times your annual base salary, up to US$1,000,000; US$50,000 for your spouse or domestic partner; and US$25,000 for each child.

Before you travel

Prepare for your trip.

  • Visit the ISOS site to learn about potential risks and to 
    get other information about your destination.
  • Print your ISOS ID card to carry with you.
  • Download the ISOS app from the App Store or Google Play.

Get help

Contact ISOS at +44-208-762-8008 or the regional number if you have a medical emergency whilst travelling on Gen business. ISOS will assist as needed with referrals to doctors and medical facilities, emergency medication, emergency cash advances, medical evacuation, and emergency travel arrangements.

ISOS will also coordinate your medical claims through ACE Insurance.

For reimbursement claims for lost baggage or trip interruption, contact People & Payroll SupportNow for the appropriate claim form.

Adoption assistance

Gen will reimburse adoption expenses, including legal fees and regulatory and agency costs, so you can worry less about finances and focus more on the joys of expanding your family. 

You can receive reimbursement for 100% of eligible expenses associated with the adoption and placement of children, up to a maximum of €2,500 per child.


Team members with one year of Gen service are eligible. You must be employed by Gen at the time of placement (not when the adoption is finalised) and at the time of reimbursement. 

An eligible child for adoption is under 18 years old or physically or mentally incapable of caring for themselves.

Covered expenses

These adoption expenses can be reimbursed:

  • Legal fees and court fees
  • Adoption agency and placement fees
  • Home study fees
  • Pregnancy medical expenses for the birth of the child, if not covered by another source
  • Temporary foster care expenses
  • Counselling for parents related to placement or adjustment, if not covered by another source (including the Gen EAP)
  • Travel expenses for the child or adoptive parents
  • Expenses for adopting your domestic partner’s children

You cannot receive reimbursement for expenses related to adopting a relative, such as a cousin, niece, nephew, brother, or sister. Legal fees for obtaining guardianship or custody of your own child also cannot be reimbursed.

Claims process

Within 12 months after the adoption is finalised, submit the required documentation to People & Payroll SupportNow:

You should consult a tax adviser to understand the tax implications of the reimbursement. 

Breastfeeding breaks

An employee who is breastfeeding or expressing milk is entitled to take paid breaks for up to one hour each working day. The one-hour period can be used in increments of 20, 30, or 60 minutes or as agreed with your people leader. A breastfeeding room is provided.

To avail of this entitlement: