Better health is within your reach. Live your life to the fullest and support your overall well-being with these benefits and resources.
Medical
What’s covered
Your Manulife medical plan provides 100% coverage for hospital, global medical assistance, and out-of-country care, plus:
- Hospital: semi-private room
- Home nursing care: $10,000 per calendar year
- In-Canada prescription drugs: included
- Smoking cessation products: $300 lifetime
- Fertility drugs: $15,000 lifetime
- Dispensing fee limit: reasonable and customary amount
- Blood glucose monitoring machine: reasonable and customary amount
- Continuous glucose monitoring machine: reasonable and customary amount
- Private duty nursing services: $10,000 per calendar year
Your coverage also includes up to $500 per year for each of these paramedical providers:
- Acupuncturist
- Audiologist
- Chiropractor
- Massage therapist
- Naturopath
- Osteopath
- Physiotherapist
- Podiatrist or chiropodist
- Psychologist
- Speech therapist
For more information, call Manulife at 800-268-6195 or contact People & Payroll SupportNow.
Healthcare Online
Healthcare Online services delivered through TELUS Health give you and your dependants on-demand, anytime access to healthcare practitioners to support your physical and mental health.
They can help with:
- Prescriptions
- Diagnosis
- Medical advice
- Mental health
- Specialist referrals
- Lab work requests
Access Healthcare Online through the Manulife group benefits website or Manulife app.
Manulife website access:
- Log in to your Manulife group benefits account.
- Click Menu.
- Click Healthcare services.
- Click Healthcare Online.
Manulife app access:
- Log in to your Manulife group benefits account.
- Select View healthcare services.
- Select Virtual healthcare.
Dental
Good oral health plays a key role in your overall health. That’s why Gen offers dental coverage for you, your spouse or domestic partner, and your children.
Plan highlights
| Deductible | Individual: $25 per calendar year Family: $50 per calendar year |
| Basic care | Plan pays 100% |
| Major care | Plan pays 50% |
| Orthodontia | Plan pays 50% |
| Accidental dental injury | Plan pays 100% |
| Combined basic/major maximum | $2,500 per calendar year |
| Orthodontia maximum | $2,000 lifetime |
| Accidental dental injury maximum | Unlimited |
For more information, call Manulife at 800-268-6195 or contact People & Payroll SupportNow.
Vision
Gen provides vision coverage for you, your spouse or domestic partner, and your dependent children under age 19.
Plan highlights
| Eye exam | Every 2 calendar years |
| Glasses, contact lenses, laser eye surgery | $300 every 2 calendar years |
| Visual training and remedial therapy | $200 lifetime |
For more information, call Manulife at 800-268-6195 or contact People & Payroll SupportNow.
Employee assistance program (EAP)
Relationships. Finances. Parenting. Life can be challenging. The employee assistance program (EAP) through Cigna can help.
You and your eligible family members receive up to six confidential, professional counselling sessions by phone or in person per issue per year—for free. Talk to a professional counsellor, who can help you:
- Manage stress, anxiety, depression, and addiction
- Handle relationship issues and divorce
- Develop your resilience
- Cope with illness and death
- Manage your finances and create a financial plan
- Access legal advice from a licensed attorney
You can also access online resources to help you manage your well-being on your own, including child care and parenting support services, financial tools, and legal advice.
This benefit is completely confidential and 100% company paid.
Get started
Call 855-371-5515 to talk to a counsellor. Or visit the Cigna website and use company code gen.
Wellness reimbursement
Fitness and exercise play a significant role in your overall well-being. To help you meet your physical goals, Gen will reimburse you up to US$450 (local currency equivalent) per calendar year for eligible fitness expenses, including gym memberships, personal trainers, and race entry fees.
How it works
How it works
There are two steps to be reimbursed for eligible expenses through Workday:
- Request pre-approval.
- Submit request for reimbursement.
For step 2, you must submit original receipts from the gym, health club, or other wellness or fitness expenses. You have one year to request reimbursement.
Reimbursements will be made through payroll within two pay periods after approval and will be treated as taxable income unless not required under local tax laws.
For reimbursement instructions, visit Gen Central.
Eligible expenses
Eligible expenses
Memberships: Health clubs/gyms of your choice
Lessons or personal training: Personal training/coaching for fitness activities
Group fitness classes/lessons/leagues: Class or registration fees, community center classes, yoga, karate, martial arts, Pilates, aerobics, dance exercise, kayaking, spinning, step, kickboxing, muscle conditioning, tennis, badminton, golf, softball, baseball, football, soccer, volleyball, basketball, swimming/aquatics, skiing, racquet ball, rowing, trekking, running/jogging, mountain biking, hiking, bowling, horseback riding, and other similar fitness class, lesson, or league
Online fitness classes/programs: Subscriptions, registration fees, on-demand or live classes or training to include yoga, Pilates, aerobics, spinning, strength training, step, and other related online fitness classes or programs
Entrance fees: Hiking trail, park, race, or other similar fitness entrance fees
Weight loss programs and nutrition counseling: Those not covered by health insurance program
At-home gym or fitness equipment: Dumbbells, treadmills, snowboards, skis, bicycles, tennis rackets, golf clubs, yoga mats, helmets, skates, hula hoops; equipment for swimming, football, soccer, baseball
Wellness resources
Our ongoing commitment to your health and wellness is centered around cultivating a culture of wellness that supports your body, mind, and financial health.
Our current global offerings include virtual mindfulness, stress reduction, and fitness classes.
