Work-life benefits

Gen offers reimbursement up to $7,051 per year for college entrance exams, exam preparation courses, and job-related courses leading to a degree, including AA, AS, BA, BS, MBA, diploma, graduate diploma, or doctorate, from an accredited college or university. The course work must directly relate to your career development within Gen.

Gen also offers reimbursement for nondegree programs such as certifications and skills-based courses, provided the certification aligns with your individual development plan shared with your people leader. This includes refresher courses and courses to achieve your career goals, to meet local or regional legal requirements, and, where applicable, to align with your contract.

For details on how to apply for reimbursement, visit the education reimbursement page on Gen Central.

All team members who work at least 20 hours per week receive business travel insurance. Eligible dependants travelling with you are also covered.

The business travel policy is administered by Chubb, and emergency assistance is coordinated by International SOS (ISOS).

Medical and prescription drug expenses: Medical care, including emergency evacuation or repatriation, is covered. Drugs that require a doctor’s prescription are also covered.

Lost baggage: If your baggage is lost, you’ll be reimbursed up to US$3,000 per trip.

Trip cancellation: If you need to cancel a trip due to illness, injury, the death of a covered family member, or an emergency at home, Chubb will reimburse you up to US$2,000 for the cost of your travel back home.

Accidental death and dismemberment: If you die or are seriously injured during a trip, Chubb will provide a benefit equal to 3 times your annual base salary, up to US$1,000,000; US$50,000 for your spouse or domestic partner; and US$25,000 for each child.

Prepare for your trip.

• Visit the ISOS site to learn about potential risks and to get other information about your destination.
• Print your ISOS ID card to carry with you.
• Download the ISOS app from the App Store or Google Play.
   

If you have a medical emergency while travelling on Gen business, contact ISOS at 800-523-6586 or the regional number. ISOS will assist as needed with referrals to doctors and medical facilities, emergency medication, emergency cash advances, medical evacuation, and emergency travel arrangements. 

ISOS will also coordinate your medical claims through ACE Insurance. 

For reimbursement claims for lost baggage or trip interruption, contact People & Payroll SupportNow for the appropriate claim form.

Team members with one year of Gen service are eligible. You must be employed by Gen at the time of placement (not when the adoption is finalized) and at the time of reimbursement. 

An eligible child for adoption must be under 18 years old or physically or mentally incapable of caring for themselves.

These adoption expenses can be reimbursed:

• Legal fees and court fees
• Adoption agency and placement fees
• Home study fees
• Pregnancy medical expenses for the birth of the child, if not covered by another source
• Temporary foster care expenses
• Counselling for parents related to placement or adjustment, if not covered by another source (including the Gen EAP)
• Travel expenses for the child or adoptive parents

You cannot receive reimbursement for expenses related to adopting a relative, such as a cousin, niece, nephew, brother, or sister. Legal fees for obtaining guardianship or custody of your own child also cannot be reimbursed.
 

Within 12 months after the adoption is finalized, submit the required documentation to People & Payroll SupportNow:

• The adoption assistance reimbursement form [PDF]
• The final adoption decree
• Itemized bills and receipts for all expenses you want to claim (you must submit them all at one time)

You should consult a tax adviser to understand the tax implications of the reimbursement.