Business travel insurance

If you travel abroad on company business, you’re covered should something happen. Business travel insurance is provided at no cost to you.


All U.S. team members who work at least 20 hours per week receive business travel coverage. Eligible dependents traveling with you are also covered.


The business travel policy is administered by Chubb, and emergency assistance is coordinated by International SOS (ISOS).

Here’s what’s covered:

Medical and prescription drug expenses

Medical care, including emergency evacuation or repatriation, is covered. Drugs that require a doctor’s prescription are also covered.

Lost baggage

If your baggage is lost, you’ll be reimbursed up to $3,000 per trip.

Trip cancellation coverage

If you need to cancel a trip due to illness, injury, the death of a covered family member, or an emergency at home, Chubb will reimburse you up to $2,000 for the cost of your travel back home.

Accidental death and dismemberment

If you die or are seriously injured during a trip, Chubb will provide a benefit equal to 3 times your annual base salary, up to $1,000,000; $50,000 for your spouse or domestic partner; and $25,000 for each child.

Before you travel

Prepare for your trip.

  • Visit the ISOS site to learn about potential risks and get other information about your destination.
  • Print your ISOS ID card to carry with you.
  • Download the ISOS app from the App Store or Google Play.

Get help

Contact ISOS at +1-215-942-8226 or the regional number if you have a medical emergency while traveling on Gen business. ISOS will assist as needed with referrals to doctors and medical facilities, emergency medication, emergency cash advances, medical evacuation, and emergency travel arrangements.

ISOS will also coordinate your medical claims through ACE Insurance.

For reimbursement claims for lost baggage or trip interruption, contact People & Payroll SupportNow for the appropriate claim form.