Pet insurance

All active U.S. team members who work at least 20 hours per week are eligible to enroll. Plus, your eligible family members can take advantage of the savings as long as the coverage and payment arrangements are made in your name.

Nationwide pet insurance policies cover the diagnosis and treatment of medical conditions related to accidental injuries, emergencies, poisonings, and illnesses.

• You can use any vet you want—no network or preapprovals required.
• You choose your level of coverage: 50% or 70% reimbursement.
• Covered services include:
  • Office visits
  • X-rays, diagnostic tests, and lab fees
  • Treatment
  • Hospitalization
  • Surgery
  • Prescriptions
• Optional wellness coverage is available, covering routine care, vaccinations, annual physical exams, heartworm protection, spay/neuter, teeth cleaning, flea control, and more.
• Your coverage is portable. If you leave Gen for any reason, you can continue your coverage without interruption, though the amount of your premium will increase.

You can enroll at any time. Call 877-738-7874 for a no-obligation quote or to enroll in the pet insurance plan or the avian and exotic pet plan. 

You can also enroll online at Nationwide. 

Once you enroll, your policy automatically renews every year unless you opt out. 

Payment options 

Nationwide will bill you directly or you can set up automatic payments using your debit or credit card. A down payment may be required.

When your pet needs care, pay your veterinarian at the time of service, and then submit your completed claim form and invoices one of three ways: 

• Online: my.petinsurance.com. 
• Email: submitmyclaim@petinsurance.com 
• Mail: Nationwide Claims Department, P.O. Box 2344, Brea, CA 92822-2344 

You can track your submitted claim at my.petinsurance.com.